We are aware of the "invisible man" situation. It usually happens after a substitution.
EA usually fix glitches such as this fairly quickly.
Until then what we would like you to do if this situation occurs us:
1st of all, let your opponent know as soon as you notice, either pause the game (if you have the ball), or tell them over the mic.
If the glitch occurs in the first half then restart the match with the scores carried over from when the glitch was pointed out and play the full 90 minutes.
If the glitch occurs in the second half then restart the match with the scores carried over from when the glitch was pointed out, but this time only play the first half.
We realise this glitch has the possibility cause arguments, so (if a goal is scored in between the glitch and the person telling opponent, the goal will stand) THIS IS FINAL
This means there can be no-one cheating and kidding on there is an invisible player, as it would be pointless starting again.